年度	2011
全部作者	洪英超
論文名稱	S.F. Yang*;Y.C. Hung;T.C. Cheng;W.C. Tsai;S.W. Cheng, 2011.06, 'A New Control Chart for Monitoring Service Process with Unknown Distributions, ' Proceedings of the IEEE International Conference on Service Systems and Service Management, IEEE, pp.1-5.(IEEE)(*為通訊作者)
發表日期	2011-06-01
ISI Number	349157